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Training Manager

Department – Training

Reporting to the Director of Client Services, the Training Manager has overall responsibility for the development, delivery and administration of MCIS’ training programs. MCIS’ value add is its commitment to quality in the language services industry which it ensures through its training programs. It therefore strives to develop and deliver relevant training to improve the knowledge, skills, competence and aptitude of all language professionals through cutting edge methods. This role is responsible for conceiving, designing, planning, developing, implementing, evaluating and overseeing all language professional training programs, and related policies and procedures. It is also responsible for overseeing grant based training programs developed and maintained by MCIS.

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Vendor Support Coordinator

Department – Vendor Management

The Vendor Support Coordinator is responsible for coordinating tasks related to existing profiles on the roster and securing additional talent required by MCIS Language Solutions for optimal delivery of its services, under the direct guidance and supervision of the Vendor Manager. This role is responsible for performance management of MCIS resources, database management and recruitment of additional language professionals for delivery of services.

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