Why Choose MCIS?
MCIS Language Solutions is a not-for-profit social enterprise, with no owners or shareholders. We reinvest our earnings into increasing access to essential services, information, and resources for vulnerable persons through the provision of language services. This allows us to focus on our service quality and social impact initiatives, rather than the bottom line.
MCIS’ service delivery teams are led by industry experts, including federally accredited conference interpreters, certified translators, project management professionals, and call centre managers. These teams leverage leading industry software in the areas of translation and interpretation to enhance user experience.
Aside from project managers, we assign dedicated account managers to all major customers. The account managers are always accessible to listen to your feedback, resolve issues and disputes, host routine meetings to discuss service, and send reports.
MCIS currently employs multiple in-house language professionals to streamline delivery and reduce turnaround time.
One third of MCIS’ operations is dedicated to training. We receive provincial funding to train community interpreters and translators. This allows us to monitor and control the quality of language service professionals we develop, and allows us to easily re-train language professionals and offer continuous development opportunities. Find out more about our training programs here..
MCIS is your language solutions hub
We are a non-profit social enterprise with the most comprehensive and professional language solutions in the industry
A social impact driven enterprise with teams who care about making other people’s lives better.