Theory of Change

Theory of Change is a type of methodology important for strategic planning, engagement, participation and evaluation of efforts used in non-profits and governments to promote social change. Theory of Change defines long-term goals and processes, usually beginning with the creation of a hypothesis that requires critical thinking and a well-developed set of indicators that will lead to an explanatory pathway to change.

Our Theory of Change describes how we will achieve our intended impact and demonstrates the relationships among our primary beneficiaries, our strategies and activities, our partners, and the outcomes we produce to achieve the intended impact. This will help MCIS to achieve its mission and vision.


To improve access to critical information and services through high quality language solutions.


To connect people globally through languages.

Pillars of Impact


Winning business in a new way that aligns with our mission and vision by increasing our ability to innovate and experiment with new business models and strategies, focus on long-term objectives, and form strategic partners to optimize capacity.


Engaging partners in a way that will increase awareness of the role of language professionals (LPs), adoption of relevant narratives, sense of belonging to a larger community of LPs, and ability to influence public awarenes and consciousness.


Leading the sector to increase internal research capacity and ability to develop policy, motivation to get involved, ability to react quickly, influence public debates, organize and win larger campaigns, and create infrastructure for larger wins.


Building an organizational culture & capacity to define core values, keep stakeholders informed by generating evidence-based metrics, and increase intentionality of social procurement and alignment with municipal, provincial or federal development strategies.

Our Strategy

Below you can explore how our team, including our Board of Directors and staff, interacts with the Pillars of Impact and contribute to MCIS’ mission and vision. On the left hand side you can read about the challenges that MCIS hopes to address. Click on the circles and connections for additional information, or hover to discover new relationships.