Highlights of Challenges Facing Ontario’s Language Services Sector

By: Craig Carter-Edwards The COVID-19 pandemic has served as a stress test for many essential services offered in Ontario. It has brought to light the challenges, inequities and structural flaws within systems designed to support the health and well-being of Ontarians. These challenges, of course, existed before COVID-19, but this crisis has increased the level of public’s awareness of them. Among these are translation and interpretation services. Many Ontarians with limited knowledge of English and/or…

Both Sides, Now

**Update** When MCIS first published this blog on February 19, 2020, the subject of the interview was in the process of appealing his refugee status. In order to protect him, and the confidentiality of his case, we did not publish his name. However, in November 2020, he successfully appealed and received refugee status. The judge in the case accepted the chapter translation of Colombia Diversa that MCIS provided free of charge, as key evidence to…

Parent-Teacher Meetings with Bilingual Families: Why You Need an Interpreter

By: Cheryl Lu, Social Media Coordinator Located in Toronto, one of the biggest Canadian cities where over 180 languages are spoken, every year, MCIS sends our certificated interpreters to thousands of parent-teacher interviews with bilingual and multicultural families and parents with limited English proficiency both in-person and remotely. In these meetings, interpreters are the key to smooth communication between the teachers and parents, and their work is widely recognized as a crucial and irreplaceable part…

COVID Stories: An interview with Bow Valley Settlement Services

By: Sara Parker-Toulson, Business Development Coordinator As part of our COVID Series blogs, MCIS recently interviewed Jeanie Godfrey, Settlement Services Supervisor of Bow Valley Settlement Services. Funded by Immigration, Refugees and Citizenship Canada, and in partnership with Town of Banff and Town of Canmore, Bow Valley Settlement Services provides essential support and information services to newcomers looking to settle in Canada. They connect immigrants and refugees with information about community services, language options, housing information,…

The Importance of Language Services within the HealthCare Industry

By: Ashley Tulio, Communications Specialist Medical language services refer to interpretation and translation for health issues or within the health system. Examples of such include appointments, a patient’s medical history in a different language, lab test results, and doctor-patient written correspondence.  Medical Interpretation vs. Medical Translation Medical Interpretation: the transfer of oral communication from one language to another. This enables real-time, cross-linguistic communication, which can be conducted face-to-face, in a conference setting, or over the…

MCIS Language Solutions to Honour Partners and Top Language Professionals

TORONTO, October 22, 2020 – On Thursday, October 29, from 6:00 p.m. to 8:00 p.m., MCIS Language Solutions will honour top language professionals and partners at its virtual Annual General Meeting. Given the need for social distancing amid the current pandemic, MCIS believes that hosting this year’s AGM virtually is in the best interest for all stakeholders and the general public.  The virtual broadcast, to be held via Zoom, will allow all participants to attend…

COVID Stories: An Interview with Project Abraham

By: Ashley Tulio, Communications Specialist As a part of our COVID Series blogs, MCIS recently interviewed Debbie Rose, Executive Director of Project Abraham. Project Abraham’s mission is to provide aid and assistance to refugees and immigrants who are in need and who are victims of war, persecution, unfair discrimination, or natural disasters. They does this by operating a sponsorship program to Canada. Once the refugees and immigrants come to Canada, Project Abraham’s mission is to…

COVID Stories: COVID-19 and the Limits of Machine Translation

By: Sara Parker-Toulson, RFP Coordinator Public displays of information on COVID-19 seem to be everywhere now, reminding us to wash our hands, keep six feet between one another, and to wear our masks. Information about how COVID-19 is quickly spread, about signs and symptoms we need to watch out for, and the latest data on infection rates and mortality is now widely available in a variety of formats. But what if you don’t speak one…

GALAConnected 2020 – The sublime, the ridiculous and everything in between!

By: Latha Sukumar, Executive Director “What if two people can have a flawless online dating experience but have complete language barriers offline”? A much-awaited annual event is the GALA conference. It is run by a small, but mighty team, at GALA (Globalization and Localization Association), a non-profit trade association for the translation and localization industry, located in Seattle, Washington. Their annual global conference brings together people from across the globe to network and share ideas….

The Importance of Language Services in Various Industries

By: Ashley Tulio, Communications Specialist Over the years, the importance of language services has evolved to help improve overall transparency and communication within industries. Discussed below are five top industries that benefit from language services. 1. Banking, Finance and Insurance: As the banking and financial industry increases in competitiveness, and the industry grows as a whole, companies need to have transparent relationships between themselves and the clients with whom they transact. Communication is greatly heightened,…