Long-tail Languages: A Social Justice Perspective

By: Cheryl Lu, Social Media Coordinator In recent years, increasing attention has been paid to long-tail languages worldwide. Apps and games are being localized into them, and critical information and government announcements have been translated. Although international travelling has been limited during the COVID-19 pandemic and the subsequent lockdowns over the past year, information exchanges across borders have never stopped, making languages that were once maybe considered non-essential decades ago now not only paid more…

Chatbot and the Language Industry

By: Cheryl Lu, Social Media Coordinator  What comes to mind when you see the word chatbot? Siri? Alexa? Or the automatic replies you receive when you type in an online customer service chat box? Well, they are all a part of the big chatbot family. As the name indicates, chatbots are robots that can automatically generate conversations with humans and fall into the artificial intelligence (AI) category. When asked questions, chatbots generally come up with…

Struggles Only Language Professionals Can Relate To

By: Cheryl Lu, Social Media Coordinator Among the thousands of languages spoken in today’s world, only around 100 can be translated using machine translation. When technology really can’t do it all for us, we rely heavily on human translators and interpreters for the huge volume of information exchange that’s happening every day. While thanking them and appreciating their commitment, it’s also important to acknowledge that translation and interpretation are not easy jobs. To honour the…

The Importance of Language Services within the HealthCare Industry

By: Ashley Tulio, Communications Specialist Medical language services refer to interpretation and translation for health issues or within the health system. Examples of such include appointments, a patient’s medical history in a different language, lab test results, and doctor-patient written correspondence.  Medical Interpretation vs. Medical Translation Medical Interpretation: the transfer of oral communication from one language to another. This enables real-time, cross-linguistic communication, which can be conducted face-to-face, in a conference setting, or over the…

GALAConnected 2020 – The sublime, the ridiculous and everything in between!

By: Latha Sukumar, Executive Director “What if two people can have a flawless online dating experience but have complete language barriers offline”? A much-awaited annual event is the GALA conference. It is run by a small, but mighty team, at GALA (Globalization and Localization Association), a non-profit trade association for the translation and localization industry, located in Seattle, Washington. Their annual global conference brings together people from across the globe to network and share ideas….

The Importance of Language Services in Various Industries

By: Ashley Tulio, Communications Specialist Over the years, the importance of language services has evolved to help improve overall transparency and communication within industries. Discussed below are five top industries that benefit from language services. 1. Banking, Finance and Insurance: As the banking and financial industry increases in competitiveness, and the industry grows as a whole, companies need to have transparent relationships between themselves and the clients with whom they transact. Communication is greatly heightened,…

Five Trends in the Language Services Industry

By: Sanskriti Ravi, Communications Intern The steady growth of the language services industry is an indicator that an increasing number of businesses are recognizing the importance of implementing translation, localization and transcreation in their overarching growth strategies. With this growth, there are some crucial trends to follow in the upcoming years. With constantly evolving technology, many trends have a focus on integrating language solutions in a digital space. The current pandemic has only reinforced these…

Multilingual Content Strategy for E-commerce

By: Sanskriti Ravi, Communications Intern In this increasingly globalized world, it comes as no shock that people are relying more and more on e-commerce to meet their demands. Companies are beginning to change their communications strategy to match their modern-day potential customer base that spans across the globe. Having a multilingual content strategy is no longer reserved for only the biggest of companies; it is increasingly crucial for even small to medium enterprises (SME) to…

Appreciation for Community Feedback

By: Cheryl Lu, Social Media Coordinator MCIS is happy to announce that in the past month, we have received a lot of good reviews on the services that we provide to various communities. As a celebration of our achievements, and as encouragement to keep delivering the same outstanding performance, we would like to share them with you. COVID-19 has been an immense challenge for those working in health care services. Individuals working in those fields…

MCIS Language Solutions and Vice Versa to Launch Online Language Interpreter Training

MCIS Language Solutions and Vice Versa are pleased to announce the launch of their co-branded Online Language Interpreter Training Program. Built to better serve Francophone communities in Ontario, this strategic bilingual initiative between MCIS and Vice Versa is geared towards individuals wishing to develop an interpretation career in Canada’s two official languages. The program will provide individuals with the necessary skills to become a professional community interpreter within six to eight weeks. Canada is a…