COVID Stories: Highlights of Challenges Facing Ontario’s Language Services Sector

By: Craig Carter-Edwards The COVID-19 pandemic has served as a stress-test for many essential services offered in Ontario. It has brought to light the challenges, inequities and structural flaws within systems designed to support the health and well-being of Ontarians. These challenges, of course, existed before COVID-19, but this crisis has increased the level of general public’s awareness of them. Among these are translation and interpretation services. Many Ontarians with limited knowledge of English and/or…