Battling COVID-19 and Filling the Language Gap: Reflections on Language Advocacy Day

By: Cheryl Lu, Social Media Coordinator If there has been one common goal for people all around the globe in the past year, it would be to end the COVID-19 global pandemic. The disease doesn’t discriminate. Since last March, we have witnessed people from all walks of life with different social statuses and cultural backgrounds falling into its trap. A year has passed, and the virus still doesn’t seem to want to stop. What is…

The Importance of Language Services within the HealthCare Industry

By: Ashley Tulio, Communications Specialist Medical language services refer to interpretation and translation for health issues or within the health system. Examples of such include appointments, a patient’s medical history in a different language, lab test results, and doctor-patient written correspondence.  Medical Interpretation vs. Medical Translation Medical Interpretation: the transfer of oral communication from one language to another. This enables real-time, cross-linguistic communication, which can be conducted face-to-face, in a conference setting, or over the…

The Elephant in the Room

By: Sarah Haque It affects all of us. Public Health Agency of Canada findings indicate that 1 in 3 of us will experience mental illness in our lifetime. So chances are someone we care about might be suffering right now. Today, I want to talk about the importance of being aware of mental health issues in our work lives. Research shows that half a million Canadians miss work every year because of their mental health….

What the World Has Done to Make Masks Communication-Friendly

By: Cheryl Lu, Social Media Coordinator Since the end of May, Canada has officially suggested wearing face masks as an effective way to prevent the spread of COVID-19. Earlier in June, the WHO also raised a similar suggestion on the use of masks in public. Masks, whether we are willing to admit it or not, have become one of the phenomena representing the year 2020. Along with the masks though, there came the concern over…

The Magic of Language Services in Health Care

By: Cheryl Lu, Social Media Coordinator As a non-native English speaker, ever since I came to Canada, I set this ground rule for myself: my future life partner has to speak English well. He doesn’t need to get a perfect 9 in the International English Language Testing System (IELTS) tests, but he needs to be able to communicate with a doctor if I unfortunately am ever found to be in the position that I cannot….

First, Do No Harm: How Language Plays an Essential and Life-Saving Role in Health Care

By Sanah Matadar, Social Media Coordinator I’m going to mention something and I guarantee I correctly guess what comes to your mind. Ready? Okay, here it goes: Health. You’re thinking of Doctors in some way or form, right? Perhaps you’re remembering that six-month check-up you have to schedule, or thinking back to when one of your loved ones was in the hospital, and the doctors were explaining what was happening; their reports might as well…