MCIS is launching this language learning service offering to make high-quality language learning more accessible to individuals. We have a partner we are working with, based out of Argentina, and collectively, our goal is to empower learners with practical language skills for personal and professional growth. Earlier this year, we conducted an internal pilot, and by leveraging the participation from our employees in the pilot project, we are ensuring that the training is culturally and linguistically authentic while maintaining a strong focus on learner engagement and effective communication. 

MCIS’ initial course offerings includes Spanish, Portuguese, Italian and a prep workshop for the TOEFL iBT based on market demand and our internal expertise. As we refine and expand the service, we may introduce additional languages based on interest and feasibility. 

Currently, French is not one of the language training courses available. We are working with our partner, however, to assess the demand, and in due time, develop the courses. 

The course framework is aligned with the Common European Framework of Reference (CEFR) for languages, and the CEFR guidelines are followed, categorizing proficiency levels from A1 (beginner) to B2 (upper-intermediate). Each course is designed to help learners progress through these levels, ensuring comprehensive language development. 

Tutors are experienced language professionals with expertise in both teaching and linguistic/cultural contexts. Many have bilingual or multilingual backgrounds. 

Yes, you can indicate your preference during registration, and we will do our best to match you with a bilingual tutor. 

You can register directly through our website by completing the registration form. Once submitted, you will be directed to the payment portal to confirm your enrollment. 

Group lessons (for two participants) still require the tutor to plan, prepare, and guide each session with care. The class time, materials, and coordination effort are similar to individual lessons.

However, because the time is shared between two learners, the cost per person is lower than paying for two individual plans. This makes the group option more affordable overall while still providing personalized instruction and the added benefit of learning with a partner. 

Payments can be made using a credit card, Apple Pay or Google Pay. 

Payments are required upfront. 

Refunds will only be granted in exceptional circumstances. Please contact us if you cannot complete the course. 

Good question! Once you’ve registered for the course, you’ll be sent a link to a booking app where you can choose the schedule that best suits you. Tutor availability can be morning, afternoon, evening and even weekends.  

For group lessons, both participants share the same class schedule. When registering, the main contact person selects the preferred days and times on behalf of both learners. 

We recommend confirming availability with your learning partner before registering, as schedule changes must be made jointly. Our team will do their best to accommodate your preferred times whenever possible. 

Currently, the courses are asynchronous self-paced, with weekly live virtual tutor-led sessions. Instructor-led options may be explored in the future to offer more options to learners. 

Yes, course syllabi are available on our website. We believe in transparency, and we want potential learners to feel confident that the course content aligns with their learning goals before they commit. 

Participants who complete the course successfully will receive a certificate of participation.  

The duration of each course varies depending on the language and the level of proficiency being targeted. Generally, courses are about 12 weeks in duration. Detailed timelines are provided in the curriculum overview. 

Most learners spend 3–5 hours per week, including self-paced study and live tutoring sessions, but this may vary depending on the course level. 

Tutoring session are not recorded as they are generally one-on-one and scheduled when the learner can attend; however, we may be able to accommodate the learner  

Group sessions are limited to a maximum of two participants to ensure personalized attention and effective learning. 

The group plan is ideal for two people who are at a similar language level and want to learn together — such as friends, family members, or colleagues. 

It’s a great choice if you enjoy learning through conversation and collaboration, or if you’d like extra motivation and support from a partner while keeping a personalized learning experience. 

Assignments include a mix of written exercises, oral practice, listening comprehension, and interactive activities designed to build real-world communication skills. 

Yes, the courses are designed to be accessible on both desktop and mobile devices, allowing learners the flexibility to study anytime and anywhere. 

If you have specific accessibility requirements, please let us know so we can work with you to ensure your learning experience is fully supported. 

If you need to pause your course, we can defer the end date provided we are notified in advance. For short holidays, learners have the option to make up missed lessons by scheduling two lessons per week either before or after their holiday period to ensure all 12 sessions are completed within the three-month course period 

There are no formal prerequisites for enrolling in the courses. However, learners who have some understanding of the language in which they’d like to take a course, will be asked to take a linguistic assessment to establish at which level they should start.  

Currently, we do not offer free trial or demo sessions. We can provide a detailed overview of the curriculum to help prospective learners make an informed decision. 

Learners who do not pass the final test on the first try will have a second attempt to pass the course. We encourage learners to review the course material thoroughly before attempting the test again. 

Yes, learners can be reassessed and moved to a more suitable level upon request. 

After completing a course, learners can progress to the next CEFR-aligned level (e.g., from A1 to A2). We continue to develop advanced levels based on demand. 

Yes, there will be support systems in place for our learners. We will offer access to forums and communities where learners can connect with peers, as well as email support for any technical or content-related issues. 

We highly value feedback from our learners and will provide participants with a link to a survey during the course and following completion to provide feedback. Additionally, learners can also provide feedback at any time through our support email.

You can reach out to our email support team, who will assist you with technical or content-related issues as quickly as possible. 

Learners will be provided with recommendations for ongoing practice, including peer forums, self-study tools, and future course options.