AI Interpretation and Translation Solutions
Language access is made simple with MCIS Language Solutions’ new Linguify AI Services. From instant AI conversations to publish-ready translations, we help you serve everyone clearly, accurately, fast and affordably.
AI Interpretation (Phone & Video)
MCIS’ Linguify AI Interpretation solutions uses advanced speech recognition and neural machine translation to provide instant, two-way voice interpretation between English and other languages during calls, video visits, or on-site conversations.
Fast, Accessible, Privacy-safe
Real-time language support for phone, video, and in-person encounters- compliant with Canadian privacy laws, accessibility standards, and bilingual service requirements.
Highlights
- ✔ Immediate access to 130+ languages, 24/7/365
- ✔ Instant access: Start a phone bridge or video session right from your browser or mobile
- ✔ Natural, low-latency speech: Near-real-time voice understanding and responses
- ✔ Two-way or multi-party: Include staff, clients, and families with simple invites
- ✔ Security and privacy standards aligned with Canadian requirements
- ✔ Session notes: Optional call summaries to speed up follow-ups
- ✔ Human in the loop: Escalate to a live interpreter for critical moments
Core Features
1) Real-Time Voice Interpretation
- ✔ Natural, low-latency speech-to-speech and speech-to-text
- ✔ Automatic language detection and accent tolerance
- ✔ Side-by-side transcripts for agents/clinicians (optional)
2) Smart Routing & Human Escalation
- ✔ Ability to bring in a human interpreter if required
- ✔ One-click warm handoff to phone/video interpreting
- ✔ Session continuity (context and transcripts carry over)
3) Domain-Aware Modes
- ✔ Healthcare: clinical terminology packs, plain-language patient summaries
- ✔ Public Sector & Community: service navigation, benefits, housing, settlement
- ✔ Legal & Compliance-Sensitive: read-backs, consent prompts, disclaimers
4) Easy Access
- ✔ Phone: IVR or click-to-call
- ✔ Video: secure browser join (no app required)
- ✔ On-site: tablet/kiosk with hands-free options
- ✔ Embedded: SDKs & APIs for your portal, EMR/EHR, or CRM
5) Quality Controls
- ✔ Confidence indicators & glossary injection for names/terms
- ✔ Banned-phrase filters and sensitive-content alerts
- ✔ Post-session quality review and feedback loop
6) Security and Privacy
- ✔ Privacy: PIPEDA-aligned; supports PHIPA (ON), HIA (AB), FOIPPA (BC), and Québec Law 25 practices
- ✔ Data residency: Canadian based servers and cloud options available
- ✔ Security: encryption, SSO/MFA, audit trails, role-based permissions
7) Affordable
- ✔ Pay as you go – Charged by the minute
AI Translation Portal
Linguify AI Translations – Your self-serve language workspace
Securely upload documents, paste text, or connect cloud files. Get instant AI translations, then add Human Post-Editing for publish-ready quality. Localize websites, apps, PDFs, and marketing assets fast.
Core Features
Formats and Tools
- ✔ Translate documents: DOCX, PPTX, PDF, TXT and more within seconds
- ✔ Localize content: Websites, UI strings, campaigns, product pages
- ✔ Maintain tone & brand: Style guides and glossaries built in
- ✔ Collaborate: Invite teammates, assign reviews, track versions
- ✔ Export anywhere: Download clean, ready-to-use files
Quality You Control
- ✔ AI Draft → Human Polish: Upgrade only when you need it
- ✔ Access your own glossaries & style guides: Keep terminology consistent
- ✔ Review workflows: Comments, approvals, change history
Security & Privacy
- ✔ Data is encrypted in transit and at rest
- ✔ Content is never used to train public models
- ✔ Access controls for teams and external partners
- ✔ Abides by all industry regulations
How the Linguify AI Translation Portal works:
5 simple steps:
How to Access Linguify Interpretation Services
- ✔ Use your phone, computer, laptop, iPad, tablets or handheld device
- ✔ Launch Linguify app or scan QR code
- ✔ Select language you want to interpret into or use auto-detect
- ✔ Contact non-English speaker and begin your conversation
- ✔ AI interprets automatically both ways
- ✔ Escalate anytime: bring in a human interpreter with one click
Industries We Serve with Linguify AI Interpretation and Translation
- ✔ Healthcare & Public Health – Hospitals, clinics, Telehealth, intake, discharge instructions
- ✔ Legal – Client meetings, forms, community legal info
- ✔ Government & Community Services – Benefits, settlement, outreach
- ✔ Education – Parent communications, virtual classrooms, e-learning
- ✔ Customer Support – Help desks, hotlines, field service
- ✔ Non-profits – Events, shelters, outreach campaigns
FAQ’s – Linguify AI Interpretation
Is AI interpretation safe for clinical use?
Yes—when used for low-risk, routine communication. For complex or high-stakes conversations, escalate to a human interpreter. Linquify AI Immediate Telephone is optimized for the healthcare market.
How accurate is it?
Accuracy varies by language, audio quality, and domain. Confidence scores and glossary tools help; human backup is always available.
Do you store audio or transcripts?
Storage is configurable. By default, we minimize retention and enable admin-controlled policies to meet Canadian privacy requirements.
Can we get French and English interfaces?
Yes. The platform is available in English and French, with language-aware prompts and patient-facing materials.
What systems can it integrate with?
We support standards-based APIs/SDKs to connect with major EMR/EHRs, CRMs, and contact-centre platforms.
How many languages are supported?
130+ for AI interpretation including widely used and community languages.
FAQ’s – Linguify AI Translation
Is Linguify AI Translation accurate enough for healthcare?
AI is excellent for speed and understanding. For high-risk or sensitive use, add Human Post-Editing or bring in a live interpreter at any time.
Can I keep our terminology consistent?
Yes. upload glossaries, style guides and brand voice. The system learns preferred terms and tone.
Do you store our content?
You control retention. Content isn’t used to train public models.
Can we invite teammates and track usage?
Absolutely. Set roles, monitor usage, and export reports.
What if I need a certified translator or interpreter?
Escalate right from the portal. We’ll route to qualified professionals.
Where is data stored?
We support hosting in Canadian cloud regions. Ask us about data-residency options for your province.
Are you compliant with Canadian privacy laws?
We align to PIPEDA and support provincial frameworks such as PHIPA (Ontario). We’ll work with your privacy office on PIAs/TRAs.
Do you integrate with our EMR/EHR?
We support FHIR/HL7 standards and open APIs. Tell us your environment and we’ll map an integration plan.