MCIS Language Solutions is a non-profit social enterprise, with no owners or shareholders. We re-invest all of our earnings back into the organization, it’s staff members and freelance professionals. This allows us to focus on our service quality and social initiatives, rather than the bottom line.
MCIS’s operations departments are headed by industry experts, including federally accredited conference interpreters, certified translators, project management professionals, and call center managers. Our service departments leverage leading industry software in the areas of interpretation and translation, which have been developed via the pooled experience of numerous language service providers around the globe, to enhance your user experience.
Aside from project coordinators, we assign dedicated account managers for all major clients. These account mangers are always on standby to listen to your feedback, resolve issues and disputes, host routine meetings to discuss service, and send quarterly or annual reports.
MCIS currently employs multiple in-house language professionals, including for French translation and American Sign Language, to streamline service delivery and reduce turn-around time.
One third of MCIS’s operations is a dedicated training wing, where we receive provincial funding to train and accredit community interpreters and translators. This allows us to monitor and control the quality of language service professionals we develop, and allows us to easily re-train professionals and offer continuous development opportunities. Find out more about our training programs here.
Our bricks-and-mortar office space is located in TORONTO while our virtual offices are in:
VANCOUVER, CALGARY, WINNIPEG, MONTREAL and HALIFAX
This hybrid structure enables us to offer our clients lower costs, higher quality, faster turnaround times and a team built on talent, not geography.
1 (888) 990-9014