Social Impact


\ˈsōSHəl\ \ˈimˌpakt\ – a significant, positive change that addresses a pressing social challenge. Having a social impact is the result of a deliberative set of activities. 

MCIS Language Solutions advocates to remove language barriers and improve access to critical information about local schools, job opportunities, civic and political rights, and access to health and legal services. Information about these vital services makes it possible for people to fully participate in civic life and for communities to remain prosperous. Our social impact strategy focuses on three key areas:

01 ADVOCACY : Increased advocacy through programs, policy and funding for language access as a basic human right as well as provision of professional language services. MCIS is continuously increasing its internal research capacity and ability to influence public debates and policy.

The most recent examples of our work in this field are: MigrahackTO, MCIS’ July 2017 (un)Conference (Storify link), a corresponding (un)Conference Report (August 2017, also below) and our efforts around celebrating the upcoming International Translation Day. 

02 CAPACITY: Strengthened capacity of the professional language services field improves access to critical information and services.  MCIS is an organization comprised of diverse individuals, and aims to lead the language services sector through specialised training and social procurement.

The most recent illustration of our efforts in this area is the Language Impact Challenge Grant and the upcoming November 2017 MigrahackTO.

03 GROWTH: Growth of the business supports programs to increase access to rights, services, safety indirectly promoting general  health and well-being.

Please see here how our growth is guided by our intended impact emerging from our Theory of Change.

With a growing demand for language services, a long track record of success, and deep roots in the community, MCIS is demonstrating there is a better way to grow business.

Migrahack Logo


At #MigrahackTO, participants will combine data & journalism to delve into immigration issues. They will form diverse teams and use the power of data visualization to tell stories driven by data. Most journalists and community members have never attended a hackathon. Most programmers have never worked on immigration issues. Migrahack brings together diverse groups to work jointly on the issues that affect us all.

More: MigrahackTO 2017 Blogpost

MCIS Code of Conduct 


Intl Translation Day Invite


Join us on September 30th for a celebration of International 2017 Translation Day where you will have an opportunity to: share your perspectives on how new technologies are disrupting the translation field and transforming your role, network with colleagues and meet MCIS’ Translation and Translator Training teams over a delicious lunch and see a screening of documentary on meditation and mindfulness, as one of the ways to manage disruptions by increasing awareness and clarity.

#LanguageRightsMatter!   REGISTER HERE


The MCIS Language Impact Challenge invited individuals, nonprofits, social enterprises and communities to submit their innovative ideas for language advocacy in Ontario. The winner will receive a $25,000 grant to support their project. Stay tuned for the announcement.

To find out more about the grant here!

Translation Day


MCIS was initially created to remove language barriers for victims of domestic and sexual violence. Today, we are a comprehensive language services hub with the highest quality, most responsive & most cost effective services, which also provides funded services, social benefits and engages in advocacy.



MCIS’ primary commitment is to vulnerable persons and their rights to access important public services. Since its inception in 1989, MCIS has been facilitating communication in the public sector (shelters, law enforcement, healthcare and criminal justice system), continuously reframing narratives around diverse linguistic communities, especially in relation to language rights and language advocacy.

theory of change

MCIS’ Theory of Change framework demonstrates how the relationships among our primary beneficiaries, stakeholders (staff, volunteers, partners, customers) as well as the strategies, activities and the outcomes we produce guide us to achieve our intended impact.