All applications are processed by the Training Department which makes the decision to accept, defer or reject the admission of any applicant to our training programs. If you do not hear from us with regards to your training application one week before the start date of training, please email training@mcis.on.ca to inquire.

Training Application

All candidates interested in training are required to complete an online application form. By submitting the application you acknowledge that you have read and understood all terms of our Training Policies, including sections on Withdrawals and Refunds (see below).

Letter of Acceptance and Payment

To complete your registration for training, you must pay the course fees. Once you complete your application, staff at MCIS will reach you for enrollment instructions and payment. You can:

pay by phone using a credit card (VISA or MasterCard), or
Pay by cash, VISA Debit, VISA or MasterCard, money order or certified cheque, or
Mail in a certified cheque or money order payable to “MCIS”. Please allow enough time for the cheque to be processed.

Re-admission

Requests for re-admission are received on occasion from students who have withdrawn from a previous training. We normally allow for a grace period of up to one year. Beyond this time period, 100% of applicable fees to training at the time of re-enrollment must be paid again. Prior attendance to training does not guarantee re-admission, and assessment of the request is subject to seat availability.

To meet program conditions and become eligible for accreditation, students who interrupt their studies for a period of time may be required to take additional courses and/or repeat courses at the discretion of MCIS.

WITHDRAWALS AND REFUNDS

You are academically and financially responsible for your Training. To be eligible for a full or partial refund of your training fees, you must make a formal email request to training@mcis.on.ca no later than before the commencement of the third day of the classroom-based training, or no later than 7 business days after having received access to the online training program (OLIT).

The effective date of withdrawal is the date we receive your written notice by email. You are not officially withdrawn if you cease to attend classes, notify your instructor of your intent to withdraw, or provide verbal notice to MCIS staff. A written request must be sent.

Refunds

No refunds will be issued later than 30 days after payment has been processed.

The following conditions apply:

For all classroom training (including ACIT, OSLIT and others) a refund may be issued before the beginning of the 3rd day of class. Requests for a refund later than this period will be denied. Training materials, such as the glossary, must be returned in the original, unused condition. If the glossary appears used or altered, a fee of $28.25 (equivalent to the price of the glossary) will apply.

For Online training (including OLIT, AMIT, MIT, ACIT Online and others) a refund may be issued 7 days from time of first access to the eLearning platform. Requests for a refund later than this period will be denied.

Where a refund is approved, a $50 administration fee will apply.

Refunds for Skills Development Workshop and Mentoring Sessions may be issued if notice of cancellation is given at least 24 hours ahead of the scheduled session. An administration fee of $10 will apply.

Alternatively, paid registration fees may be credited towards a future training session registration at the sole discretion of MCIS.

Where MCIS cancels a training session, all registered students are entitled to a full refund or can choose to have their fees credited towards a future training session.

How are refunds issued?

If you registered in person using cash, cheque or debit card, a refund cheque will be issued. If you paid by credit card, you may request that the refund be credited to the same card used for your registration.

Postponement of Training

Training must sometimes be postponed due to low enrollment. MCIS reserves the right to postpone Training up to the closing date. On these occasions, every effort will be made to notify students by email and/or phone. Please ensure we have your current contact information.

Where Training is cancelled, intending participants may transfer without additional charge to another training, or receive a full refund of fees paid.

ACADEMIC POLICIES

Attendance

Mandatory Classroom-based Attendance.Students may be absent for up to three sessions of the classroom-based training. Students who are absent for additional sessions can make up for missed classes by seeking re-admission to a future training (see Re-Admission), or possibly seeking access to online versions of the classes missed in order to become eligible for accreditation.

Punctuality

Training facilitators reserve the right to record an absence in a student’s attendance records, who arrives unreasonably late to class.

Quizzes, Homework and Language Labs

Quizzes, homework assignments and language labs are used to evaluate students’ progress throughout training. They are part of the asynchronous online component of training and must be taken online. Students must complete at least 4/5 homework assignments, complete all quizzes with a score of 70% or higher, and complete 14/20 language labs, at our e-Learning website, in order to be considered for accreditation.

Post-training Assessment

The Post-training assessment consists of three separate exams administered in English on or shortly after the day of the last class. Successful passing of the PTA exams is a requirement for accreditation.

Where a student fails the Post-Training Assessment, MCIS will consider the student’s attendance, participation in class, timely submission of homework and overall performance, in order to determine whether the student can have a second attempt.

Changes to Training

MCIS makes every effort to offer courses as described in the Training Syllabus. However, MCIS reserves the right to change courses dates, instructors and locations of instruction without prior notice. These changes do not affect the learning outcomes of the program.

Language Proficiency

The MCIS Interpreter Training Programs focus on building interpreting skills and expanding the vocabulary base of learners. All applicants are expected to be fully fluent in English and in the language(s) other than English stated in their application form, in order to complete any of the MCIS training programs successfully. MCIS has the right to restrict admission into its training programs, or to dismiss from training any candidate who is found to be lacking in their English or other language proficiency in order to perform adequately as an interpreter, at any given point of the training program. Admission and dismissal from training is done at the sole discretion of MCIS. Candidates who have paid for their training fees and are dismissed from training are eligible for a full refund minus any applicable administration fees. These may include general administration fees and the cost of training materials which the trainee is unable to return as new.

LANGUAGE SKILLS ASSESSMENT TEST

Interpretation accreditation is granted when the candidate has in combination: completion of interpretation core competencies training (MCIS, Seneca, Humber, etc.), as well as successful completion of an interpreter language skills assessment. MCIS is an authorized testing centre of the ILSAT or CILISAT test, two nationally recognized standard tests for community interpretation. A training certificate will not be issued to candidates who are yet to complete a skills assessment test and all mandatory training components.

Test booking instructions will be provided during training. Language assessments take about 1 1/2 hours and can be booked to be taken Monday to Friday during business hours. Please inquire with our staff about remote/online testing options.

Payment for testing must be made at the time of booking. Each session of the language assessment test costs $195 + HST = $220.35. Results take about 3-6 weeks to arrive.

If a candidate must postpone his or her scheduled test session, the test can be deferred once, to a date no more than 10 business days from the original test date. Failure to show up at a scheduled test results in the candidate’s forfeiture of all paid test fees.

Refunds

There is no refund for fees paid towards the language skills assessment test after 30 days from payment.

MCIS ACCREDITATION

A student is eligible to graduate from Training, and become an accredited interpreter, when the following criteria have been met:

the student has obtained a minimum 70% mark in each of the Post-Training Assessment exams consisting of written, audio and video components;
The student has completed the requirements as outlined in the Quizzes, Homework and Language Labs section
The student has obtained a valid proof of language interpreting proficiency (CILISAT, ILSAT, or other equivalent);
The MCIS training certificate is issued upon successful completion of the training and passing of the language skills assessment test (ILSAT or CILISAT).

DISPUTE RESOLUTION POLICY AND PROCEDURES

All students have rights and responsibilities. It is important that everyone be aware of these rights and responsibilities and the requirement that upon enrolment, there is an obligation to adhere to them. Most importantly, everyone at the Training has the right to study/learn in an environment that is respectful and free from discrimination, harassment and disturbance. Everyone is responsible for knowing Training rules, policies and regulations and for adhering to them.

CODE OF CONDUCT

Inappropriate behaviour may include:

assault
trespass
threats
improper use of computer systems
discrimination
defamation
harassment
dishonesty
sexual harassment
disorder (disruption, disturbances)
theft
consumption of alcohol and prohibited substances
damage to property
violation of MCIS reputation
not returning borrowed MCIS property

HARASSMENT OR DISCRIMINATION

Harassment or discrimination is defined as misconduct motivated by, based on, or related to your race, ancestry, place of origin, colour, ethnic origin (including language, dialect or accent), citizenship, religion, creed, sex, sexual orientation, age, marital or family status, record of provincial offences or pardoned federal offences, disability or receipt of public assistance.

Sexual harassment: What is it?

Inappropriate comments about gender or behaviour that may be considered offensive, unwelcome or excessive. Remarks or language used about a person’s physical characteristics; leering or inappropriate staring; bragging about sexual prowess and display of sexually offensive material.

For information or assistance in addressing and resolving a dispute, consult with:

Instructor
Training Coordinator
Recruitment Coordinator
Training Supervisor
Executive Director
Ontario Human Rights Commission