A NON PROFIT SOCIAL ENTERPRISE

Since its inception in 1989, MCIS has maintained its commitment to vulnerable persons and their rights to access important public services in their respective languages.

Our organization was initially created to remove language barriers for victims of domestic and sexual violence, with high-quality interpretation services in a responsive manner.

Today we have evolved into a world class organization which now offers over 50 professional language services. Although we have branched out into new market segments and services, we have never forgotten our humble roots and are still proud to identify ourselves as a  Non-Profit Social Enterprise. All of our net profits are reinvested into programs for the limited English speaking vulnerable population.

MCIS Language Solutions is a comprehensive language services hub with the highest quality, most responsive & most cost effective services that also provides funded services, social benefits and engages in advocacy.

MCIS makes its social and cultural contributions by creating shared value for all stakeholders, including the communities it works in. Our enduring vision is to create a world without language barriers and we use the power of our brand to inspire change and have an overall beneficial impact on society. Our vision is more than a marketing strategy; it is a true brand-as-business effort to provide widespread accessibility of professional language services by designing and operating the organization with affordable prices at its core.

VISION | To connect people globally through languages.

MISSION | To improve access to critical information and services through high quality language solutions.

STRUCTURE |  Non-Profit Organization

PRINCIPLES | Competent, Innovative & Empathetic Organization

VALUES | Respect, Quality, Collaboration, Accountability and Learning

Our History – Serving the Vulnerable Population

Since its inception in 1989, MCIS has maintained its commitment to vulnerable persons and their rights to access important public services in their respective languages. Our organization was created by representatives from various children’s aid societies, shelters and other public sector agencies to remove language barriers for victims of domestic and sexual violence, with high-quality interpretation services in a responsive manner.

Who we are Today?

Through out the years MCIS has evolved into a world class organization which now offers over 50 professional language solutions.  Some of these solutions include: interpretation, translation, transcription, training and consulting which we offer globally in over 300 languages 24/7/365.

Although MCIS has branched out into new market segments and services we have never forgotten our humble roots and are still proud to identify ourselves as a  Non-Profit Social Enterprise. All of our net profits are reinvested into programs for the limited English speaking vulnerable population.

MCIS Board of Directors

MCIS is a provincially incorporated (1993) non-profit with a Board of Directors consisting of 13 members and five standing committees providing professional expertise and guidance:

  • Executive Committee oversees the operations of the Board, often acting on behalf of the Board during on-demand activities that occur between meeting, leads evaluation of the Executive Director and is comprised of Board Chair, Vice-Chair, Treasurer and Secretary.
  • Finance Committee oversees development of the budget, ensures accurate tracking/monitoring/accountability for funds and adequate financial controls and is led by the Board Treasurer.
  • Marketing and Operations Committee oversees development and implementation of the marketing plan, identifying potential markets and their needs, how to meet those needs with services and programs, and how to promote and sell them.
  • Human Resources Committee guides development, review, compliance and authorization of personnel policies and procedures sometimes assisting Executive Director with leadership and management matters.
  • Nomination and Governance Committee ensures effectiveness of the Board’s processes, structures and roles, including the planning of the On-Boarding session, committee development, board evaluation and nomination (e.g. keeping the list of prospective Board members, addressing the issues of Board orientation and training).

The MCIS Board is committed to diversity and interested in attracting new members from under-represented ethnic and racial groups. This commitment further emphasizes MCIS’ focus on diversity that helps the organization better serve its clients. Orientation, mentoring and training for new Board members is essential to a well-functioning body and includes training on the importance of diversity and on the skills required to achieve and maintain cultural competence.

MCIS helps Board members to better understand various access points for providing input, ensuring ease of contact with senior staff, opportunities for participation in events held by the organization, and active participation on Committees.